Summary
Watch these videos to explore different negotiation strategies and listen to segments of the audiobook directly: never split the difference audiobook online listen 2021
Aiming for a "No" rather than a "Yes" early on, as people feel more secure and in control when they can say "No". Finding the Black Swan: Summary Watch these videos to explore different negotiation
“Final offer, Maya. Take it or leave it.” Alex discovered that Chris Voss
As he listened to the book, Alex discovered that Chris Voss, a former FBI hostage negotiator, had a unique approach to negotiation. Voss argued that traditional negotiation techniques, such as making an offer and waiting for a response, were often ineffective. Instead, he advocated for a more empathetic and curious approach.