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If you have completed all six steps above and the error remains, it is time to contact the official vMix support team. However, you must provide them with actionable data, or they will just send you the same troubleshooting steps.
While rare, it is worth noting that GT Title Designer features are tailored for HD, 4K, and Pro licenses. If you are using the free "Basic" version or a very old license tier, certain advanced GT features might be restricted. However, most modern licenses should include at least basic GT functionality. You can check your license status by clicking > About vMix in the main interface. vmix gt title designer license not found
If the local config reset doesn't work, your activation might be "stuck" in a ghost state where the system thinks you've exceeded your 2-PC limit. Log into your vMix Account Portal . Click on all current sessions. If you have completed all six steps above
There can be an instance where the configuration file of the application which is giving you the error is corrupted. In this case, vMix Forums Knowledge Base - vMix If you are using the free "Basic" version
