If you need to resolve an IMEI issue officially, you can use the Motorola Support Portal
Motorola provides a tool called Device Manager that can help repair IMEI issues. Follow these steps: motorola one action imei repair
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If you previously backed up your NVRAM using dd or SP Flash Tool, this is the safest method. If you need to resolve an IMEI issue
However, there is a sharp distinction between a lost IMEI and changing a blacklisted one: this is the safest method. However
A) Restore from backup