Zammad comes with native integrations that you can activate directly from the under System → Integrations .
While Zammad does not yet have a centralized "app store" or marketplace like some competitors, it offers a robust ecosystem of built-in integrations and a framework for custom-built packages. 1. Built-in "Addons": Core Integrations zammad addons
Zammad is a modern, open-source helpdesk platform that relies on a "Package" system and native integrations rather than a traditional third-party app store. While it offers exceptional core features like multi-channel support and smart text modules, the "addon" ecosystem is primarily divided between built-in enterprise extensions and community-developed packages. Zammad comes with native integrations that you can