Update ((top)) | Nexdock 360 Firmware
This guide is provided for informational purposes. Always refer to the official instructions included in your downloaded firmware package.
Are you trying to fix a , like palm rejection or a power issue, with this update? Support | Nex Computer nexdock 360 firmware update
But unlike a smartphone that nags you to update, the NexDock 360's firmware process is manual, slightly technical, and often misunderstood. This guide will walk you through everything you need to know: why updates matter, how to check your current version, step-by-step flashing instructions, troubleshooting failed updates, and what the latest updates actually fix. This guide is provided for informational purposes
: If the dock becomes unresponsive, disconnect all cables and ensure it is fully charged before reconnecting. Official Support Channels Support | Nex Computer But unlike a smartphone
| Version | Release Window | Key Improvements | | :--- | :--- | :--- | | | Early 2023 | Initial wireless DeX support (ND360W), fixed volume keys on Linux. | | v1.1.2 | Mid 2023 | Resolved USB-C PD negotiation with Steam Deck (no more battery drain on Deck while connected). | | v1.1.4 | Late 2023 | Fixed “three-finger drag” gesture in Windows and macOS. | | v2.0.1 | Feb 2024 | Major overhaul for Samsung One UI 6.1. Fixed black screen after phone call disconnect. Added 10-level brightness memory. | | v2.1.0 | Aug 2024 | Addressed flickering on 1440p output (e.g., Motorola’s Ready For). Reduced touchpad latency by ~30%. | | v2.1.3 | Jan 2025 | Stability fix for Nintendo Switch (via Genki/HDMI adapter). Corrected battery percentage reporting. |
If you are experiencing a critical failure (like a completely unresponsive trackpad or a white logo screen), it may be a hardware defect rather than a software bug. Contact Support: Nex Computer recommends logging into your account at secure.nexdock.com to open a help desk ticket for technical issues. PCBA Replacement: