Ensure you are looking for the version compatible with your region (AZ for Asia, LA for Latin America, AA for North America). Using the wrong regional software can result in an "Unsupported Model" error. Hardware Requirements for Programming
Motorola Solutions software is proprietary. Using "cracked" or unofficial versions can lead to codeplug corruption or "EEPROM HW ERROR" messages. MOTOTRBO CPS Download & Setup Guide | Motorola CPS Software motorola gm338 programming software download upd upd