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The print driver does not include scan functions. Fix: You need a separate TWAIN driver for the d-Copia 5000MF. Download the "Network Scan Utility" from Olivetti. Install it, then open Windows Fax and Scan or the Olivetti Scan Tool.

Caution: Avoid "driver update" third-party websites that bundle malware. Always use official sources.

The most reliable way to obtain drivers is through the Olivetti Download Center . Olivetti typically uses a that is compatible with multiple models in the d-Copia series, including the 4000MF and 6000MF.