→ Choose your Windows version (e.g., Windows 11, 64-bit).

: Visit the Acer Support page and enter your Serial Number , SNID , or Model Number .

Once you have the correct file (either a .ZIP from the Acer website or the Microsoft Store app), follow this guide.

Right-click the downloaded .zip file and select Extract All . Running the installer from inside a zipped folder often causes errors.

: Ensure you downloaded the version for your specific model. If the error persists, check the extracted folder for a subfolder (like UWP ) and try running the .msixbundle file directly.

Without NitroSense, your fans might run at default low speeds, causing thermal throttling during gaming. Your function keys (e.g., Fn + F5 to change fan speed) will also stop working.