If you know the device's local IP address, log in via a web browser; the serial number is usually listed in the "Device Information" section. 3. Common Issues & Solutions Common Cause Recommended Action "Invalid ID" Typo or older firmware

XMeye Serial Number (Cloud ID) is a unique identifier used to connect DVRs, NVRs, and IP cameras to the XMeye monitoring platform for remote viewing. Locating Your Serial Number

Right-click on your DVR/NVR monitor screen to bring up the shortcut menu. Navigate to Info > Version (or similar) to display the Serial Number.

Once you have found the full string, follow this guide to ensure the app accepts it.