Huawei Stb Q11 Factory Reset Page

Hold down the button (inside the pinhole or sometimes the AV port).

If your Huawei STB runs on an Android-based OS and the pinhole reset isn't working, try the standard Android recovery method: : Unplug the power cable from the STB. Huawei Stb Q11 Factory Reset

Upon resetting, the Q11 will attempt to contact the ISP’s Auto-Configuration Server (ACS) via the TR-069 protocol. If the device is connected to the correct ISP port (often a dedicated LAN port on the ISP router), it will download the necessary configuration files, middleware apps, and authentication keys. Hold down the button (inside the pinhole or