((full)): Quantum Resonance Magnetic Analyzer -4- 4.3.0 Setup
| Issue | Probable Cause | Solution | | :--- | :--- | :--- | | | Driver conflict. | Uninstall the driver in Device Manager, reboot PC, and reinstall using the specific driver folder from the CD. | | Software opens in Chinese | Language file reset. | Navigate to the installation folder C:\...\Quantum Resonance\ and delete the config.ini file. Restart the app; it may reset to default or allow you to select language. | | "Please Insert Key/Dongle" | Dongle not detected. | Remove the dongle, wait 5 seconds, and plug it into a different USB port. Wait for the drivers for the dongle to install. | | Test Values are abnormal | Poor contact or movement. | Ensure the hand is clean (no lotion). Ask the client to hold the sensor firmly but without squeezing. Retest. | | Error Code 003 | COM Port conflict. | Go to Device Manager > Ports (COM & LPT). Find the USB Serial Port. Right-click > Properties > Port Settings > Advanced. Change the COM Port Number to a lower number (e.g., COM2). |
Windows 10/11 (Version 4.3.0 specifically added enhanced compatibility for Windows 10 and 11). Memory: 8 GB RAM minimum (16 GB recommended). Quantum Resonance Magnetic Analyzer -4- 4.3.0 Setup