If you are a Cisco customer seeing this error in a production environment and the steps above do not resolve it, this may require a backend investigation by Cisco TAC to clear the specific transaction state stuck on Transaction ID NCSW10301 .
The error "NCSW10301: Unable to download the image from cisco.com : invalid metadata_trans_id" in Cisco Catalyst Center occurs when image downloads fail to retrieve the ISSU Compatibility Matrix. This issue, often due to API errors or the impact of Field Notice 74033, can be resolved by manually importing images through the Design > Image Repository menu. Read the full details at Cisco Community Cisco Community DNA CENTER IMAGE REPOSITORY ERROR NCSW10301 If you are a Cisco customer seeing this
NCS stores trans-id temporarily.
